Refund policy

Last Updated: 04-09-2026

At Hamer Livings, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we're here to help. Please review our Return & Refund Policy below.

1. Return Window

You have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must:

Be unused and unworn
Be in the same condition in which you received it
Be in its original packaging
Include any original tags, where applicable
Include your receipt or proof of purchase

2. How to Initiate a Return

To request a return, please follow these steps:

Contact our customer support team at info@hamerlivings.com or +1 347-832-8054.
Provide your order number and the reason for your return.
Once your return request is approved, we will provide you with the return shipping address and instructions.
Ship the item back using a trackable shipping service.

Important: Items sent back without first requesting and receiving return approval may not be accepted.

3. Return Shipping Costs & Fees

Defective, Damaged, or Incorrect Items

If the return is due to an error on our part, such as:

Receiving the wrong product
Receiving a defective product
Receiving an item damaged during transit

we will provide a prepaid return shipping label or reimburse your return shipping costs.

Customer Remorse / Change of Mind

If you are returning an item because you changed your mind or ordered the wrong size, color, or product, you are responsible for the return shipping costs.